Terms and Conditions

Welcome to SureSMM. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our panel.

1. General Use

By using our panel, you confirm that you are at least 18 years old or have permission from a legal guardian. You agree not to use our services for illegal or abusive purposes.

2. Service Description

SureSMM provides social media marketing (SMM) services including followers, likes, views, and other engagement tools for various social platforms.
We act only as a service provider — we have no direct affiliation with any social media platform such as Instagram, Facebook, TikTok, or YouTube.

3. Account Registration

To use our services, you must create an account. You are responsible for keeping your login credentials secure. We are not liable for any loss due to unauthorized account access.

4. Payments

All payments must be made in full before placing an order.
We accept several secure payment methods listed on our panel.
Once a payment is completed, it is considered final and non-refundable, except in cases where a service cannot be delivered as promised.

5. Order Processing

• Orders are processed automatically after payment.
• Delivery times vary depending on the selected service.
• If a service fails, our support team will review and, if necessary, issue a refund or balance adjustment.
• You are responsible for ensuring all order details (such as links and usernames) are correct before submitting.

6. Refund Policy

• No refunds will be issued once an order has started processing.
• If your order cannot be delivered, the amount will be refunded to your panel balance.
• We do not provide refunds for user error, such as incorrect URLs or platform changes.

7. Service Guarantee

We strive to provide high-quality and stable services. However, we cannot guarantee that followers, likes, or views will remain permanent. Social media platforms may remove or decrease engagement over time.

8. Prohibited Use

You agree not to use our services to:

• Violate any platform’s terms of service.
• Promote illegal, hateful, or harmful content.
• Engage in spam or abusive activities.

Accounts found violating these rules may be suspended without notice.

9. Limitation of Liability

SureSMM is not responsible for any damages or losses resulting from the use of our services.
We do not guarantee specific outcomes or engagement levels beyond what is stated in the service description.

10. Modifications

We reserve the right to change these Terms and Conditions at any time. Updates will be posted on this page with the effective date.

11. Contact

For questions or concerns, please contact us at:
📧 support@suresmm.com